Success for your housing disrepair claim

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Max compensation

Get the most compensation you are eligible for.

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No win, no fee

If we don’t win the claim, you don’t pay the fee.

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Peace of mind

We do the hard work to make your case a success.

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Personalised support

Tailored guidance and support for your case.

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Why should you carE?

Renting a property that’s poorly maintained?

Renting a property that's poorly maintained can be an extremely frustrating and concerning experience. Living in substandard conditions not only affects your comfort and well-being but also your legal rights as a tenant.

We understand the challenges you might be facing – from leaks and mould to faulty heating systems. Our dedicated team is here to help you navigate the complexities of housing disrepair claims.

claims we cover

What you can claim for

To make your claim, you must have first notified the landlord about the disrepair. If they have not responded, or have not allowed a reasonable time for the works to be carried out, you are in a position to take next steps with us. 

Submit a claim
A rotting window.

Rotten windows

A large whole in a ceiling caused by water damage.

Water damage

A damaged socket discoloured due two electrical damage.

Electrical issues

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Broken heating

A damaged roof.

Damaged roof

A damaged wall with full of cracks.

External damage

A mouldy corner of a home.

Damp & mould

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Insects & vermin

claims we cover

The claims process 

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1. Notify your landlord

To make your claim, you must have first notified the landlord about the disrepair. If they have not responded, or have not allowed a reasonable time for the works to be carried out, you are in a position to take next steps with us. 

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2. Take legal action

We then place your claim with a specialist Housing Disrepair Solicitor who will then bring the claim against your landlord on your behalf. 

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3. Receive compensation

If the claim is successful, your landlord is required to carry out repairs to your property and you may also receive compensation from them. 

The UK’s leading housing disrepair claims experts.

Your claim will be dealt with by our specialist solicitors and expert surveyors who have a wealth of experience dealing with issues and disrepair claims.

Frequently asked questions

Learn more about landlord and tenant responsibilities. Take a look at the FAQs below for more details!

Who is responsible for repairs in a rented home?

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Landlords are generally responsible for most repairs in a rented home, including electrical, heating, structural, and exterior issues.

What repairs are the landlord responsible for?

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Landlords are responsible for repairs related to electrical wiring, gas pipes, heating, chimneys, structure, and more, as outlined in the Landlord and Tenant Act 1985.

How long does a landlord have to complete repairs?

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Landlords must carry out repairs within a reasonable timeframe, depending on the severity of the issue.

Can a landlord have additional repair responsibilities?

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Yes, some tenancy agreements might assign landlords additional responsibilities for repairs, such as fixing faulty appliances.

What health and safety responsibilities does a landlord have?

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Landlords must ensure that the rented property is safe and free from hazards, including addressing damp, pests, gas safety, and fire safety.

What are the tenant's repair responsibilities?

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Tenants are responsible for maintaining the property to a reasonable level, reporting problems promptly, allowing access for inspections, and fixing appliances or furniture they own.

Make your claim today!

Our experienced team are dedicated to handling housing repair. Complete the form today for expert guidance, a quicker resolution and potential compensation.

Submit a claim